Item damaged or stolen? The renter will pay for it.
Hive5 app will allow you to inspect your item, if it was not in the same condition as it was sent, you can charge the renter for the damages they caused.
Item not as described? Leave it.
Hive5 will only deduct the payment after you examine the item in person.
We take content reports seriously.
A real person will check all the reports submitted to the app and will take serious actions if our policies have been violated. Learn more about our policies.